Frequently Asked Questions

We repair a wide range of household appliances, including washers, dryers, refrigerators, ovens, stoves, ranges, and more. If you're unsure whether we can repair your specific appliance, feel free to contact us for more information.

Yes, we strive to offer same-day service whenever possible. However, availability may vary depending on the nature of the repair and our technician's schedule. Contact us early in the day to increase the chances of scheduling a same-day appointment.

Our pricing is based on a flat-rate job pricing model, which means you'll know the cost of the repair upfront with no hidden fees or surprises. The cost may vary depending on the type of appliance, the nature of the repair, and any necessary parts. Contact us for a quote.

Yes, we stand behind all our repair work with a 90-day guarantee on parts and labor. If you experience any issues with your appliance after the repair, simply contact us, and we'll address it promptly.

Scheduling a service appointment is easy. You can contact us by phone or through our website to request a service appointment. Our friendly staff will assist you in finding a convenient time for your repair service.

Yes, all our technicians are fully licensed, insured, and factory-trained to repair all makes and models of appliances. You can trust that your appliance is in capable hands.

While we strive to accommodate urgent repair needs whenever possible, we do not offer emergency repair services outside of our regular business hours. If you have an urgent repair need, please contact us, and we'll do our best to assist you.

Safety is our top priority. Our technicians adhere to strict safety protocols and industry best practices to ensure the safety of your home and family during the repair process. We also follow all recommended COVID-19 safety guidelines to protect our customers and staff.

Yes, we offer maintenance services to help keep your appliances running smoothly and prevent costly repairs. Regular maintenance can extend the lifespan of your appliances and improve their efficiency. Contact us for more information about our maintenance services.

We proudly serve Northeast Philadelphia, Eastern Montgomery County, and Lower Bucks County zip codes. If you're unsure whether we serve your area, please contact us, and we'll be happy to assist you.

The duration of a repair service can vary depending on the type of appliance and the nature of the repair. Our technicians work efficiently to complete repairs as quickly as possible without compromising quality.

We accept various payment methods, including cash, credit cards, and checks. Payment is due upon completion of the repair service.

Yes, you can cancel or reschedule your service appointment by contacting us at least 24 hours in advance. We understand that unexpected circumstances may arise, and we'll do our best to accommodate your needs.

Yes, we carry a wide selection of appliance parts for most major brands. If you need a specific part for your appliance, contact us, and we'll be happy to assist you.

It's recommended to have your appliances serviced annually to ensure they're running efficiently and to address any potential issues before they escalate. Regular maintenance can also extend the lifespan of your appliances.

While some minor repairs may be possible for DIY enthusiasts, it's generally safer and more effective to leave appliance repairs to the professionals. Attempting to repair appliances yourself can result in further damage or injury.

Yes, we occasionally offer discounts and promotions on our services. Be sure to check our website or social media pages for any current offers.

Yes, there are several simple maintenance tasks you can perform to keep your appliances in good condition, such as cleaning filters, removing lint from dryer vents, and checking for signs of wear or damage. We can provide specific maintenance tips for your appliances upon request.

If your appliance is still under warranty, it's best to contact the manufacturer or the retailer where you purchased the appliance for warranty service. If the warranty covers the repair, there may be specific procedures you need to follow.

We value feedback from our customers and strive to continuously improve our service. You can provide feedback by leaving a review on our website, social media pages, or third-party review sites. Alternatively, you can contact us directly to share your feedback.